# Cubby Bed Frame Troubleshooting

> If your canopy feels too tight or your slats arent aligning it is almost always due to the frame poles not being fully seated Use the following guide to ensu

Source: https://help.cubbybeds.com/en_us/cubby-bed-frame-troubleshooting-BkHygXUdbe

Last updated: 2026-04-08T21:59:10.446Z

If your canopy feels too tight or your slats aren't aligning, it is almost always due to the frame poles not being fully seated.

 Cubby Bed  All Models

_Note: The Cubby 2 Bed with Dream Hub began shipping out in Spring 2026. Orders fulfilled before this date included the Cubby 1 model. Additionally, you can easily identify your version by looking for an embroidered 'Cubby' logo on the front of the canopy (indicates Cubby 2) and/or a rainbow-shaped light on the hub (indicates the Dream Hub)._ ___For additional details about each model,__ __[click here](https://help.cubbybeds.com/en_us/how-can-i-tell-which-cubby-bed-or-technology-hub-model-i-have-HJ4BFGMYg)____.___

### Troubleshooting a Tight Cubby Bed Canopy

If you are struggling to zip the canopy around the frame, follow these model-specific compression checks:

Check

Cubby Bed 1

Cubby Bed 2

**Pole Seating**

Ensure every pole is pushed as far as possible into connectors. Use a rubber mallet to gently tap poles into place if needed.

Ensure poles are fully seated in the steel connectors before tightening the screws with your ratcheting wrench.

**Release Tension**

Unzip all three (3) entry doors and the Technology Hub portal. This provides the extra slack needed to guide the canopy over the corners.

Unzip all three (3) entry doors and the Dream Hub portal. This provides the extra slack needed to guide the canopy over the corners.

**Visual Check**

No silver metal should be visible at the point where the pole meets the connector.

Ensure the screw holes in the poles align perfectly with the connector holes.

### Troubleshooting Mattress Slat Fit

If the mattress slats do not appear to fit onto the frame, the frame is likely slightly over-expanded.

Feature

Cubby Bed 1

Cubby Bed 2

**The Fix**

Loosen the corner connectors and push all poles inward toward the center.

Loosen the frame screws slightly, push the length and end poles inward, and re-tighten.

**Slat Security**

Ensure the 10 slats are evenly spaced and secured with the provided velcro straps.

Bolt the 4 Screw-in Slats first. If the slide-in slats fall through, the frame is too wide (must be 54").

**Measurement**

Frame will measure 54" W x 87" L.

Frame will measure 54" W x 87" L.

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### Related Articles

[Cubby Bed Parts and Hardware Checklist](https://help.cubbybeds.com/en_us/cubby-bed-parts-and-hardware-checklist-SJcQ_oj_Wx)

[Cubby Bed Video Assembly & Manuals](https://help.cubbybeds.com/en_us/cubby-bed-assembly-videos-manuals-BkuUb7UdWe)